HIPAA-Conscious Email Verification
Keep patient portals and provider directories clean without turning an email field into a compliance liability. Addresses are verified in-flight and never retained.
What Mailbeam checks
Every verification runs 7 checks in parallel and returns a structured result in under 100ms.
No retention of verified addresses
Email addresses are processed in memory and discarded once the verdict is returned. Nothing is written to long-term storage.
EU-hosted processing
Verification runs on EU infrastructure in Frankfurt, giving you a clear data-residency story for privacy reviews.
Data Processing Agreement included
A signed DPA is available regardless of tier, so your compliance team has the Article 28 paper trail it needs on file.
Minimal data surface
We only need the address to verify it — no name, no record ID, no other PHI ever leaves your system.
Deliverability before you send
Confirm a patient's confirmation or results-ready email will actually arrive, reducing missed-communication risk.
Audit-friendly responses
Structured, deterministic results you can log alongside your own consent and communication records.
How it works
Send only the address
Your system passes the email address alone to the verify endpoint — never the associated patient record or identifiers.
In-flight verification
Syntax, MX, and SMTP checks run in memory to confirm the mailbox can receive email.
Verdict returned, address discarded
You get a status and score back; the address is not persisted on our side afterward.
You store your own record
Log the verification outcome in your own compliant system of record, keeping PHI inside your boundary.
When to use it
Patient portal registration
Verify at signup so appointment reminders and results notifications reach a real, correctly-typed inbox.
Provider directory upkeep
Keep referring-provider and staff contact lists valid so secure messages don't bounce.
Appointment and results notifications
Confirm deliverability before sending time-sensitive clinical communications.
Telehealth onboarding
Stop fake or mistyped emails from breaking a new patient's access to their virtual care account.
Frequently asked questions
Is Mailbeam HIPAA-certified?
HIPAA has no official certification body. Mailbeam is designed to minimize your exposure: it processes only the email address, retains nothing after verification, hosts in the EU, and offers a signed DPA. Confirm your specific obligations with your compliance officer, and treat the email address as the only data element shared.
Do you retain any patient data?
No. The email address is verified in memory and discarded once the response is returned. No addresses, names, or record identifiers are stored.
Can I get a BAA?
Because verification requires only the email address and no data is retained, most customers cover this workflow under our standard DPA. Contact us to discuss a Business Associate Agreement if your risk assessment requires one.
Where is verification processed?
On EU infrastructure in Frankfurt, Germany. This gives healthcare teams a clear data-residency answer during privacy and security reviews.
How does this reduce compliance risk versus other verifiers?
Many verifiers store submitted addresses to build their databases. Mailbeam does not retain addresses after verification, so the email field stops being a place where PHI accumulates in a third party's systems.
Ready to integrate?
Free tier includes 1,000 verifications/month. No credit card required.